Privacy Policy

Last Updated: 20 August 2026

Neel Teck, operated by NeelTeck Innovations Private Limited ("Neel Teck", "we", "us", or "our"), respects your privacy and is committed to protecting the personal and business information entrusted to us.

This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit neelteck.in, use our software products, create an account, purchase a subscription or interact with our services.

By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our platform, we may collect the following information:

Account Information

• Name
• Business or organization name
• Email address
• Phone number
• Login credentials
• Account and profile information

Business Information

• Business name and category
• Business address
• Business contact information
• Website and social media information
• Business descriptions and other information provided by you

Product Usage Information

We may collect information relating to your use of our software, including account activity, features used, settings, usage statistics, subscription information and technical information required to operate and improve our services.

Payment Information

Payments may be processed through third-party payment providers. We may receive limited transaction information necessary to confirm and manage your purchase. We generally do not store complete payment card details on our own servers unless specifically required and lawfully permitted.

Device and Technical Information

We may automatically collect certain technical information such as IP address, browser type, operating system, device information, approximate location, log information and usage data.

Information You Provide Through Our Products

Depending on the product you use, you may voluntarily provide customer information, business content, website content, menu information, loyalty-program information, contact details, images, documents and other data necessary to operate the service.

2. How We Use Information

We may use collected information to:

• Create and manage user accounts
• Provide, operate and maintain our products and services
• Process subscriptions and transactions
• Provide customer support
• Personalize and improve the user experience
• Provide AI-assisted features and business tools
• Generate requested business content or other outputs
• Monitor system performance and security
• Detect, prevent and investigate fraud, abuse or unauthorized access
• Communicate service-related notifications and updates
• Improve our software, products and services
• Comply with applicable laws and legal obligations

We do not use personal information for purposes unrelated to the services we provide unless permitted by law or with appropriate consent.

3. AI-Powered Features

Some Neel Teck products may include artificial intelligence and automated features.

Information submitted to an AI-powered feature may be processed to provide the requested output, such as business descriptions, website content, promotional content, review-response assistance or other business-related content.

Users are responsible for reviewing AI-generated content before publishing or using it and ensuring that such content is accurate, lawful and appropriate for its intended purpose.

4. Third-Party Services

Our services may integrate with or rely upon third-party platforms, payment providers, hosting providers, analytics services, communication services, AI service providers and other technology partners.

Information may be shared with such providers only as reasonably necessary to provide, maintain, secure or improve the relevant service, subject to applicable agreements and laws.

Third-party services operate according to their own privacy policies and terms.

5. Google and Other Third-Party Platforms

Certain Neel Teck products may interact with third-party platforms such as Google Business Profile or other external services.

Use of such third-party platforms is subject to their respective terms, policies and requirements. Neel Teck does not control the policies, availability or functionality of third-party platforms.

Users are responsible for ensuring that their use of our products complies with the policies and terms applicable to the third-party services they connect to our platform.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no internet-based system, electronic transmission or storage method can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they suspect unauthorized access.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information and the nature of the service.

8. Data Sharing and Disclosure

We may disclose information:

• To service providers supporting our operations
• To payment and transaction providers
• To technology and hosting providers
• When necessary to provide a requested integration or service
• When required by law or legal process
• To protect the rights, property or security of Neel Teck, our users or others
• In connection with a merger, acquisition, restructuring or transfer of business assets

We do not sell personal information as a commercial data product.

9. International Data Processing

Because Neel Teck serves customers in India and international markets, information may be processed or stored in countries other than the country in which the user is located.

Where required by applicable law, we take reasonable measures to support lawful international data transfers.

10. Cookies and Similar Technologies

We may use cookies and similar technologies to maintain sessions, remember preferences, understand usage, improve performance and support security and analytics.

Users may control certain cookies through their browser or device settings. Disabling certain cookies may affect the functionality of some services.

11. Children's Privacy

Our services are intended for businesses and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

12. Your Rights

Depending on applicable law and your location, you may have rights relating to your personal information, including rights to access, correct, update or request deletion of certain information.

Requests may be subject to verification and applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact Neel Teck through the official contact information provided on our website.

NeelTeck Innovations Private Limited is the company behind the Neel Teck technology ecosystem and its software and digital solutions.

Official Corporate Website: neelteck.com